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PSN provides Mobile Satellite Communications systems such as Iridium, Globalstar, Inmarsat, Orbcom and others.

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Personal Satellite Network, Inc.
"Providing Global Satellite Communications for Everyone"
1-800-590-2089 or 1-703-330-9028

Iridium

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Iridium Service Page

>> On-Line Iridium Store <<
(Order your Hardware Now!!)

Here at Personal Satellite Network, we have a complete line of Iridium handsets and accessories. Everything including low cost reconditioned handsets will be available for the re-launch of this great service.

Iridium Info Center

Current Service Pricing - PDF Format

bullet Revised Access Capability for Internet Protocols Accessed via Direct Internet and PPP - this tech note describes all open and blocked IP ports on the Iridium Internet and PPP Dia up Data Services.
bullet 9522A Power Up Technical Advisory - Recently Iridium had identified that some 9522A LBT’s may not correctly power up after they have been disconnected from a power supply for an extended period of time. This download explains the workaround.
bullet Direct Internet Driver Update - Iridium has recently made available an updated Direct Internet driver for Subscribers who use Windows 2000 and Windows XP Operating Systems. This driver update fixes a problem that occasionally occurred when connecting to the Internet, which resulted in a lack of data transfer. All existing Direct Internet users who use either the Windows 2000 or Windows XP Operating System should download and install the updated driver. The driver update software is located at http://www.iridium.com/drivers/Iridium_DI_Update.zip .
bullet Emergency 9-1-1 Service FAQ - Info on Iridium's 911 service that went in service as of Feb 11, 2005.
bullet 9522 Firmware Update SAC0309 - Minor Firmware Release for the 9522 L-Band Transceiver
bullet Iridium™ 9505a Product Launch Q&A- Iridium will introduce the 9505a Handset in December 2004. Make sure you know what the differences are and what accessories will work with the new handset with this handy guide. In Word format - 700 KB.
bullet Iridium™ Motorola 9500/9595 Guide - a quick reference guide to operating your Iridium handset.
bullet (UPDATED) Iridium™ Short Burst Data (SBD) Pricing
bullet Iridium™ SMS (short message service) detailed instructions for the 9505 -  exact step by step instructions on how to setup and use SMS.
bullet (UPDATED) Iridium™ SMS (short message service) and SBD (short burst data) FAQ -  pricing and access information on these services.
bullet Stand Alone Modem Now Available
bullet Globalstar vs. Iridium - an independent quality of service comparison.
bullet Voice Mail Map - This is a good summary sheet for Iridium voice mail users..
bullet FlightCell Compatibility with Iridium - If you have a FlightCell unit, or are looking for a way to use your Iridium phone in flight, check out this important info.
bullet Iridium Handset Comparison - A side by side comparison of the specifications for the 9500 and the 9505 Iridium Satellite Telephones
bullet PPP With Iridium - Many people have problems with the installing or the operation of the Apollo software on their computer. Here is a work-around that does not implement the Apollo compress, spoofing or initialization but still allows the connection to the Iridium PPP data service.
bullet Using Your Iridium Phone - a short guide to using your Iridium handset after it has been setup.
bullet Iridium Launches Spare Satellites
bullet Iridium Direct Internet Software Install Problem - If you get an error that refers to the SUReg key in the registry, you should have a look at this fix.
bullet Tech Support Page - We have compiled a great list of downloadable documents that will help you troubleshoot and operate your Iridium systems.
bullet Iridium Universal Pre Paid Calling Card (to and from mobile)
bullet Iridium "To Mobile from PSTN" calling card
bullet Data Service Software Notice - If you are using the Iridium data service, you should read this important notice. It contains info that may help speed up your data connection.
bullet Operational Restrictions
bullet On Line Store - Our Online Iridium Store is now operational. Order your Iridium handsets and accessories here.
bullet Hardware Details - You can find details about the Iridium product line and pricing in our on line store.
bullet Iridium World Paging - A description of the service and operating instructions can be found here.
bullet Iridium Data - the Iridium data service will be available soon. Have a sneak preview of the service by reviewing this Data Service Overview document.
bullet Iridium 9501 Pager Operating Instructions - we have created a guide to help you operate your PSN Iridium 9501 pager. Download it here.
bullet Iridium Troubleshooting - If you are not getting the performance you expect out of your Iridium telephone, download or view our Iridium troubleshooting guide. 
bullet Hey, I already have an Iridium Handset! - Iridium is re-activating old handsets and waiving the activation fees. As soon as we know the details, we will post something here. If you need more information about re-activation of old units, contact Don Rickerson at don at skyhelp.net.
bullet Can I Use An Old Kyocera Phone? - You certainly can, and there are some good deals out there on used Kyocera equipment. We have created an info note that tells you how to activate a Kyocera phone.
bullet Can I Find Out More? - If you have any specific questions, feel free to contact Don Rickerson at the phone numbers at ht e top and bottom of the page, or by e-mail at don at skyhelp.net


Iridium restricted/embargoed countries

The following countries either have sanction programs against satellite handheld telephones , or have coordinated with their nationalized telephone companies to restrict IRIDIUM termination connection. IRIDIUM coverage is therefore classified as "unavailable" or "unreliable" for those users residing in these countries or regions, and are subject to customs declaration and/or confiscation:

             
Burma
Cuba
Iran
Libya
North Korea
North Sri Lanka (temporarily opened for disaster relief)
Syria


 

 

All the information above is subject to change without prior notice from Personal Satellite Network.
Send mail to webmaster at skyhelp.net  with questions or comments about this web site.
1 800 590 2089 (USA/Canada), +1 703 330 9028 (all other countries)
Copyright © 2003 Personal Satellite Network
Last modified: May 03, 2006

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