Our 10 Year Anniversary!
See our listing on:
www.allaboutsatcom.com 

Customers Only

Generally the Windows Wizard that comes in the Globalstar Data Kit will set up everything for you, however, if it fails or you are setting up something special, this information my help.

You must first define a modem, Control Panel -> Modems

Modem Properties

Max Speed = 38400 bps

Data settings =8-N-1

Flow Control =- Hardware (RTS/CTS)

Port = Com1

The Globalstar INF file must be loaded or generic Hayes modem

Then under Dial-up Networking (DUN)

Connect = Com1

Configuration = 9600, 8-N-1

Flow Control = Hardware

Dialing = #777

Then under Control Panel-> Networking

Add -> Protocol -> TCP/IP ->Microsoft -> TCP/IP

IP Address = Obtain IP Automatically

DNS Config -> Primary DNS= 142.77.1.4 Secondary DNS = 198.6.1.4

Gateway = none

When you start the Globalstar connection, it will sometimes ask for a logon/password, there is none required, just hit "connect" to continue with the connection.

When you see the timer, you are connected to the Internet.

When the phone is dialing a data connection, it will display "Dialing PPP Data"

After it establishes an Internet connection, the two blinking computers (in Windows) will display on your computer, you are now on the Internet and can start your application (email, browser, etc).

Globalstar Data service is presently offered in the US, Canada and the Caribbean. If you have traveled and the phone is unable to hold a good signal, you may be "almost" out of range of a gateway. You can force the phone to re-affiliate itself with a closer gateway, which can give you better service.

Try one of these:

Menu-> 8 -> 2 to reboot the phone to your Home gateway

Or Press the star "*" key for 3 seconds -> 2 to reboot to any gateway

If you can not get the Globalstar phone to display "PPP Connecting" then you are not connecting to the COM1 port. You likely have some other program that is controlling the COM1 Port, a popular reason is the HotSync program for Palm pilots. Just turn the HotSync program off and set it to manual mode.

Another problem is that after a laptop goes hibernate (sleep) mode, when it wakes up the COM1 port is not available. The action that fixes this is to restart windows, then use the Globalstar DUN.

All the information above is subject to change without prior notice from Personal Satellite Network.
Send mail to webmaster at skyhelp.net  with questions or comments about this web site.
1 800 590 2089 (USA/Canada), +1 703 330 9028 (all other countries)
Copyright © 2003 Personal Satellite Network
Last modified: May 03, 2006

You will need the FREE Adobe Acrobat reader installed on your machine to view and print PDF documents that appear on this site.